Dickey Boats is exited about the newly created role of Sales Technician in our Sales and Service team.

If you have good technical understanding of boating systems and maintenance, have strong boat operation ability and take pride in delivering outstanding customer experience, we welcome you to apply.

This is a full-time, salaried position at our Napier, New Zealand facility.

Role Overview:

• Report to the Sales and Service Manager as part of a dedicated team enhancing the customer journey from first contact to post-purchase.
• Engage in technical dialogue, provide accurate vessel information, and assist in the customisation process for client specifications.
• Utilise your practical boating experience to guide demonstrations and inform the construction process.
• Facilitate service and maintenance schedules, ensuring technical excellence and reliability.
• Advocate for the customer's technical needs to our Operations team, influencing the build quality of our vessels.‍

Ideal Candidate Profile:

• Proven ability to manage various vessel types with a strong focus on technical and practical aspects.
• Excellent communication skills coupled with the ability to interface effectively with diverse clientele.
• Commitment to delivering high-quality service with a customer-focused approach.
• Availability for flexible working hours and occasional travel as required by client engagement.
• A background in marine technology or skippering, with a preference for candidates familiar with the marine industry.
• Driven and passionate about boats, the ocean and environment.